Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, member portal, and related services (collectively, the “Services”) provided by Well-Served Pharmacy Community (“WSPC,” “we,” “our,” or “us”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

The Services are intended for licensed independent pharmacies, their authorized representatives, and other authorized business contacts. Cooperative membership is subject to a separate application and approval process and to any additional agreements executed between WSPC and the member pharmacy.

2. Member Accounts

• You are responsible for keeping your account credentials confidential and for all activity under your account.
• You agree to provide accurate, current information and to update it as needed.
• Notify us promptly of any unauthorized access or suspected security incident affecting your account.

3. Acceptable Use

When using the Services, you agree not to:

• Violate any law, regulation, or third-party right.
• Attempt to gain unauthorized access to any portion of the Services or related systems.
• Interfere with the integrity, security, or performance of the Services.
• Use the Services to transmit malware, spam, or other harmful content.
• Misrepresent your affiliation with any pharmacy, cooperative, or partner.

4. Cooperative Programs and Partner Services

The Services may describe or facilitate access to wholesaler contracts, rebate programs, and partner services. Specific terms, pricing, and eligibility for those programs are governed by the relevant member agreements and partner terms. WSPC does not guarantee the availability, pricing, or performance of any third-party partner offering.

5. Intellectual Property

The Services, including all content, branding, logos, and software, are owned by WSPC or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access the Services for their intended purpose. You may not reproduce, modify, or distribute any portion of the Services without our prior written consent.

6. Submissions and Feedback

If you submit suggestions, ideas, or feedback about the Services, you grant WSPC a perpetual, royalty-free license to use that feedback for any purpose, including improving the Services, without obligation to you.

7. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. WSPC does not warrant that the Services will be uninterrupted, error-free, or free of harmful components, and does not provide medical, legal, tax, or financial advice through the Services.

8. Limitation of Liability

To the maximum extent permitted by law, WSPC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising out of or relating to your use of the Services. Our total cumulative liability for any claim arising under these Terms shall not exceed one hundred U.S. dollars ($100).

9. Indemnification

You agree to defend, indemnify, and hold harmless WSPC and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your violation of any third-party right.

10. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms or engaged in conduct that may harm WSPC, our members, or partners. Provisions that by their nature should survive termination will remain in effect.

11. Governing Law

These Terms are governed by the laws of the United States and the state in which WSPC maintains its principal place of business, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Services shall be resolved in the state or federal courts located in that jurisdiction, and you consent to the exclusive jurisdiction of those courts.

12. Changes to These Terms

We may revise these Terms from time to time. The “Last updated” date reflects the latest revision. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms can be sent to us through the Contact page.